Home About Contact LinkedIn

Strategic Product & Design Leader | d.MBA | Enterprise Platform Transformation

I'm a Product Designer specialising in Developer Experience, with 10+ years designing 0–1 platform builds and large-scale transformations in regulated financial and enterprise SaaS environments.

Most recently as Head of Product Design at Macquarie's enterprise workflow platform, I drove an 80% adoption rate across 10,000+ global users and delivered a 90% reduction in manual processing time through AI-enabled automation — managing design strategy for SaaS platforms handling $130B in assets.

I'm currently pursuing a Design MBA (d.MBA), deepening my focus on value propositions, unit economics, and business models — so every design decision I make is grounded in commercial reality.

James Foo

How I approach every problem

01

AI & Agentic Workflows

Deep-diving into agentic orchestration — designing human-in-the-loop systems that keep people in control while automating the cognitive overhead that slows them down.

02

Strategic ROI

I treat design as a commercial lever. Every decision is anchored in unit economics — reducing time-to-value, increasing adoption, and creating measurable outcomes for the business.

03

System at Scale

I create design operations infrastructure — component libraries, design tokens, accessibility frameworks — that lets teams move fast without breaking consistency.

04

Evidence-Based Design

I've led 200+ user interviews and embedded research into every phase of design. Every significant decision is validated before it ships, meeting WCAG 2.2 AA standards throughout.


Tools I work with

Design & Research

Figma FigJam Miro Paper Adobe CC InVision Google Stitch

Insights & Validation

UserTesting.com Lookback

Emerging Tech

Claude Cursor Replit MS Visual Basic

Product & Strategy

Jira Confluence Google Analytics

Collaboration

Storybook GitHub Slack MS Teams Zoom

A bit about me

At 18, I packed up and moved to Germany alone — an experience that shaped everything about how I approach the world. It taught me resilience, adaptability, and the value of genuinely connecting with people who see things differently than you do.

Outside of work, I prioritise time with my family above everything else. I train at the gym regularly, and when I need to switch off completely, you'll find me deep in a LEGO build, rewatching something from the Star Wars universe, or down a documentary rabbit hole with a very good coffee in hand.

Family Fitness LEGO Star Wars Documentaries Coffee

Let's build great things together

Get in touch